The Antidote to Office Gossip | HBR
If you can stamp out gossip, you have just taken a huge step towards agility. I like this article for its definition of what gossip is. The fixes it proposes are not so great.
Inside Costco: The Magic in the Warehouse | Fortune
Everyone talks about culture. Costco actually has one that's great for employees, customers, and the environment. One key? Almost all executives are promoted from within.